Powbet Casino - Player's struggling to withdraw his winnings.

Good evening I would like to know if this casino is reliable since I won 1000 euros I tried to withdraw by bank transfer and they tell me that I can only withdraw 500 € is it possible? Waiting for your response. Thank you

Dear salvatorecigna851,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Have you made any successful withdrawals before? Have you accumulated your winnings with or without an active bonus?

Have you received any message from the casino explaining why you can only withdraw €500?

Please, forward any relevant communication between you and the casino to kristina.s@casino.guru. Alternatively, you can post it here.

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

I closed my gaming account as they refused me payments, stay away from powbet and play only on aams sites, those without a regular license do what they want, they only receive deposits, as soon as you win they do not make you withdraw your winnings. Stay away from both powbet and bet2u they are the absolute worst

Thank you for your reply, salvatorecigna851. Do I understand correctly that you are no longer interested in receiving your winnings? Should we close this complaint?

Dear salvatorecigna851,

We are extending the timer by 7 days. Please, be aware that in case you fail to reply in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.