The player from Italy is experiencing difficulties accessing the casino website. We closed the complaint after the player confirmed the issue was resolved.
Powbet Casino - Player's struggling to access casino website.
Amount: €50
Powbet Casino
Safety Index:Very highSafety Index
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Resolved
Our verdict
Case closed
RESOLVED
Case summary
1 year ago
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1 year ago
Translation
The powbet site has to make me the withdrawal and the site is gone
Automatic translation:
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1 year ago
Dear MICHELERISPOLI,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Powbet Casino.
However, I checked the website from Italy and the website seems to work.
Does your issue persist?
Thank you very much in advance for your reply.
Best regards,
Tomas
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1 year ago
Dear MICHELERISPOLI,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
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1 year ago
Dear MICHELERISPOLI,
Could you please advise if your withdrawal was processed or if you require any further assistance?
I'll await your reply.
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1 year ago
Dear MICHELERISPOLI,
I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system.
Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.
Best regards,
Tomas
Casino.Guru
