PNXBet Casino - Player's not able to withdraw.

I cannot wait more than 2 weeks.

my agent said they will not withdraw my money anymore because i have history using voucher codes. only agent can withdraw my acct. please help me. im begging you. i have a lot of people to pay my debts.

Dear jim, 

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Do I understand correctly that you used multiple free money bonuses (free chips)?

Would you be so kind as to send me all the relevant communication between you and the casino, so we can gather as much information as possible? My email address is kristina.s@casino.guru. Alternatively, you can post it here.

Looking forward to hearing from you.

Best regards, 

Kristina

i did not use free chips. i used my own money. i have not save any communication. i will next time. they only ask me to wait but no any update for more than 24hrs. i have 1million pesos in my acct i cannot withdraw

this is the only reply they give for more than 24hrs. only wait for a while

Thank you for your reply, jim. I am mostly interested in seeing a message in which the casino informs you why you cannot withdraw. Could you please post it here as well?

The casino does not says i cant withdraw. only my agent does not want to withdraw my money. they put my acct on hold. they even told me that my acct was fraud but i verified it with pnxbet no records found that i have fraudulent activity. i need help that my.city manager withdraw my money

Have you made any successful withdrawals before? Do you have any pending withdrawals or you cannot request the withdrawal at all?

Dear jim,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.