The player from Italy is dissatisfied with the casino. The complaint was rejected because the player didn't respond to our messages and questions.
And more than a week that it is not processed and in addition they blocked my chat
Dear Daddy2405,
Thank you very much for submitting your complaint. I’m afraid, I will need more information regarding your problem. Please could you elaborate? Did you request a withdrawal, but it has been pending for a week?
I will be waiting for your reply patiently.
Best regards,
Kristina