The player from Spain has requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. The complaint was rejected because the player didn't respond to our messages and questions.
The player from Spain has requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. The complaint was rejected because the player didn't respond to our messages and questions.
The player from Spain has requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. The complaint was rejected because the player didn't respond to our messages and questions.
They are scammers, they just give me a long time and that the payment department has to verify my account statement and they do not do it or send me the email with the confirmation or anything, just say that it is the worst casino I have ever played
Son unos estafadores solo me dan larga y que el departamento de pago tiene q verificar el extracto de mi cuenta y no lo hacen ni me manda el correo con la confirmación ni nad, solo decir q es el casino que más malo he jugado
Dear Juan1993,
Have you received your withdrawal from the casino yet?
Dear Juan1993,
Have you received your withdrawal from the casino yet?
Thank you for your reply, Juan1993. Have you made any successful withdrawals before? Have you at least received confirmation regarding successful verification? If not, could you please advise which documents have you already provided and when exactly?
Thank you for your reply, Juan1993. Have you made any successful withdrawals before? Have you at least received confirmation regarding successful verification? If not, could you please advise which documents have you already provided and when exactly?
Thank you for keeping us updated, Juan1993. Let's give it a few more days and hopefully, you will successfully receive your winnings. Please, keep me informed about any further developments.
Thank you for keeping us updated, Juan1993. Let's give it a few more days and hopefully, you will successfully receive your winnings. Please, keep me informed about any further developments.
Dear Juan1993,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
Dear Juan1993,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
Unfortunately, we’re forced to close this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.
The player can reopen this complaint anytime.
Unfortunately, we’re forced to close this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.
The player can reopen this complaint anytime.
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