HomeComplaintsPlaySQR Casino - Player’s withdrawal has been delayed.

PlaySQR Casino - Player’s withdrawal has been delayed.

Amount: 10,527 INR

PlaySQR Casino
Submitted: 02 Aug 2024 | Closed : 02 Feb 2025
Closed Our verdict

Player stopped responding

REJECTED

Case summary

The player from India faced issues with a withdrawal request made on January 8, 2024, due to an unresolved gameplay check. The Complaints Team attempted to gather more information from the player regarding the situation but did not receive a response. As a result, the complaint was rejected due to a lack of communication and further details needed for investigation.

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1/8/2024 withdrawal request. But gameplay check. But not successful why

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Dear adhikarir424,

Thank you very much for submitting your complaint. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will definitely need more information. Could you please elaborate?

  • Did the casino confiscate your winnings after the game play check?
  • Or has your withdrawal been delayed because of the check?

I will be waiting for your reply patiently.

Best regards,

Kristina

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How long can it take for the money to arrive?

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They were saying that the withdrawal would be within 24 hours. But it has been 24 hours and still no withdrawal

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I was given a bonus of 10,000 rupees first. Then he said to wargaring five lakh rupees.

I have completed wargaring. Then I withdrew the entire amount. They said they have to deposit 500 rupees but they can withdraw money. I made the deposit. But they say If you deposit 10000, you can withdraw money

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Thank you for your reply, adhikarir424. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.

  • Could you please advise when exactly you requested this withdrawal?
  • Have you made any successful withdrawals before?
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Dear adhikarir424,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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