Playing.io Casino - Player’s account has been banned.

They banned my account without any proof. Just claiming that my account had "irregularities" and was betting on cheating. Amount of 1900 BRL. Be careful with this unfair casino.

Hello marceloderiz,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Playing.io Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? Did you play casino games or sports betting? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Dear marceloderiz,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.