Playamo Casino - Player is experiencing difficulties withdrawing his money.

Happy to accept my Mastercard. Now they won't withdraw to it.

They are telling me so need to use another card and make a deposit first.....

Complete scam!

All this over a hundred bucks.

Dear John,

Thank you very much for submitting your complaint. I’m very sorry to hear about your problem regarding the withdrawal. I carefully checked the T&Cs and this is what I found: „*For MasterCard, the following countries are supported: Andorra, Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Luxembourg, Malta, Monaco, Netherlands, Norway, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, and United Kingdom."

Did you try to communicate this issue to the casino? Could you please send me any relevant communication between you and the casino? My email address is petronela.k@casino.guru. Thank you very much in advance for your reply.

Best regards,

Petronela

Dear John,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.