The player from Portugal is asking for a deposit refund as they believe, that players from Portugal should not be accepted. The player also indicated that the casino might have rigged games. We were forced to reject this complaint since from our point of view the casino didn't do anything wrong.
Play Fortuna Casino - Player is asking for a deposit refund.
Amount: €140,000
Play Fortuna Casino
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Case closed
Our verdict
Unjustified complaint
REJECTED
Case summary
1 year ago
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