The player from Portugal is asking for a deposit refund as they believe, that players from Portugal should not be accepted. The player also indicated that the casino might have rigged games. We were forced to reject this complaint since from our point of view the casino didn't do anything wrong.
Play Fortuna Casino - Player is asking for a deposit refund.
Amount: €140,000
Play Fortuna Casino
Safety Index:HighSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.7
Play Fortuna Casino has a Safety Index of 8.7, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
Case closed
Our verdict
Unjustified complaint
REJECTED
Case summary
2 years ago
