HomeComplaintsPlay Fortuna Casino - Player is asking for a deposit refund.

Play Fortuna Casino - Player is asking for a deposit refund.

Amount: €140,000

Play Fortuna Casino
Submitted: 06 Apr 2022 | Closed : 07 Sep 2022
Closed Our verdict

Unjustified complaint

REJECTED

Case summary

The player from Portugal is asking for a deposit refund as they believe, that players from Portugal should not be accepted. The player also indicated that the casino might have rigged games. We were forced to reject this complaint since from our point of view the casino didn't do anything wrong.

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jaimecaeirovicente
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Kristina
Complaint Resolution Center Team Lead
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jaimecaeirovicente
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admin
Kristina
Complaint Resolution Center Team Lead
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Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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jaimecaeirovicente
Novice
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Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
bronze
jaimecaeirovicente
Novice
Private
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
admin
Kristina
Complaint Resolution Center Team Lead
Private
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
bronze
jaimecaeirovicente
Novice
Private
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Play Fortuna Casino - Player is asking for a deposit refund.
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