The player's account got blocked for unknown reason. The complaint was closed as the player resolved his issue through other platform.
Pin-Up Casino - The player's account got blocked.
Amount: 1,800 INR
Pin-Up Casino
Safety Index:Very highSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
9.1
Pin-Up Casino has a Safety Index of 9.1, which makes it one of the safest casinos on the market. Explore this casino’s Safety Index
Case closed
Our verdict
Other
REJECTED
Case summary
1 year ago
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1 year ago
Hello Vishal9870,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Pin-Up Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise if your account is already verified and is yes, since when exactly? Did you use any bonus on the casino website? Did you have any remaining real balance left on your account when it got closed? When was the last time you spoke to the casino and what was it about?
Looking forward to your answer.
Regards,
Nick
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1 year ago
Hello Vishal9870,
If you have no remaining balance on your casino account, they are allowed to close it anytime without any reason given.
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1 year ago
Ok Sir,Now I know well that how Casinoguru is making fool to us.Great👏. Askgamblers has already opened my Pinup Account but you make excuses that Casino can close account anytime if no remaining balance.By the way my Account is already opened by the help of Askgamblers.Close this matter now.You directly Supported Casino.Thanks a lot to Askgamblers that he fought for me and unblocked my account but you directly Supported Casino.No issue...
Thanks
