HomeComplaintsPigmo Casino - Player is unable to play or withdraw deposited funds.

Pigmo Casino - Player is unable to play or withdraw deposited funds.

Amount: 340 ₮

Pigmo Casino
Safety Index:Low
Submitted: 08 Aug 2023 | Case closed : 21 Aug 2023
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player from Russia deposited money into the casino but has been unable to play any games or withdraw funds. The support team has not responded to her enquiries for over two days. The complaint was rejected because the player didn't respond to our messages and questions.

Public
Public
1 year ago

Total scam

Deposited money, can't play any game, support didn't answer for 2+ days, can't withdraw funds, they just stole it

Public
Public
1 year ago

Dear Newbie,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Could you please provide more details regarding the problem with the games? Are you unable to launch them? Do you see any error messages when you try to play?

Is your deposit still displayed in your casino account?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

Public
Public
1 year ago

Dear Newbie,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Public
Public
1 year ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news