The player from Canada is experiencing difficulties completing account verification. We rejected the complaint because the player didn't respond to our message.
Piggy Bang Casino - Player’s struggling to complete KYC verification.
Amount: Can$15,000
Piggy Bang Casino
Safety Index:Above averageSafety Index
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
3 years ago
Public
Public
3 years ago
I have submitted passport , drivers licence , pal and phone bill also had notarized documents as requested they keep making excuses it’s been almost a month and getting very frustrated!
Public
Public
3 years ago
Dear William,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Before moving forward in your case, I would like to have a little more insight into your case. Did you request for a withdrawal in the casino? If so, when did you requested your first withdrawal? Can you confirm that you haven’t played with any bonus? Also please, if there’s any relevant communication with the casino regarding the case, please forward it to nikolas.b@casino.guru. I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards,
Nick
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