PariPesa Casino - Player is facing withdrawal issues and claims casino is a scam.

Hello, I came across this "casino" online and decided to make a deposit. It was a total of 32,000 with 3 deposits in total: two of 10,000 and one of 12,000, all through Astropay. I started playing and won, but now when I want to withdraw, Astropay is not available as a withdrawal option. They've been giving me the runaround for a week now. I've already written on their social media to warn everyone not to play at this casino because it's really a scam. They're refusing everything, and as a customer, you're literally unprotected. Obviously, they don't want to pay because I've tried withdrawing through other payment methods and, surprise, I have to deposit. They told me to try with crypto, and their policies state: you can withdraw the same amount you deposit, but I won and don't have that amount of money. Literally, Paripesa is complete trash; the customer service is useless, and they keep repeating the same copied and pasted text over and over.

Don't play at Paripesa; I hope they shut down this scam so no one falls into the hands of these thieves.

Hello rodriguezrhernan,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with PariPesa Casino. Please allow me to ask you a few more question before we would move forward.

• Could you please advise if your account is already verified and if yes, since when exactly?
• Did you accumulate your winnings with real money or did you use a bonus?
• When was the last time you spoke to the casino and what was it about?

Please note that not all deposit method are available to withdraw as well and if you want to use a new method, you have to deposit in order to verify your payment method. It is a completely common procedure.

Looking forward to your answer.

Regards,

Nick

Hi, my account is verified, I didn't use any bonus or anything like that, every day I talk to them and they give me the same message of "technical problems" or they act like they don't understand, I have already made a complaint to the CEF as well, and I don't have much else to do.

Astropay does not appear as a withdrawal method but it is listed as a deposit method.

Also, to use the other methods I have to deposit the same amount and that is going to be impossible because it is approximately 1300usd (and if I deposit 1300usd how do I get 2600 usd?) These people are scammers, anyone who reads this DO NOT PLAY AT PARIPESA

Dear Rodriguezrhernan,

Did the casino specifically instruct you to deposit that exact amount of money? In such cases, only a minimum deposit should typically be required, as its sole purpose is to verify your payment method, which can then be used for withdrawals.

To assist further, please forward the communication between you and the casino to nikolas.b@casino.guru for review.

Best regards,

Nick

I just want to warn everyone not to PLAY at this casino, I'm not going to play anymore, the experience with these guys was the worst thing that ever happened to me, they put me under total stress and nothing, I felt cheated, I don't want to fight with anyone anymore or tell them anything else, they can put their money where they like.

JUST DON'T PLAY IN PARIPESA, you'll thank me later!

Dear Rodriguezrhernan,

As you did not answer to my previous questions, do I get it correctly that you want to close the complaint?

Let me know your decision.

Regards,

Nick

Dear rodriguezrhernan,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.