The player from Brazil deposited 30,000R$ in PARIMATCH, made a profit of R$17,067 but only received back his initial deposit. The site cited 'unfair play' as the reason for deducting his winnings.
Parimatch Casino BR - Player's winnings have been confiscated.
Amount: 17,067 R$
Parimatch Casino BR
Safety Index:LowSafety Index
Casinos with a Low Safety Index usually have plenty of relevant complaints from players or other relevant issues. In general, we don't recommend playing casinos with a Low Safety Index.
Case opened
Current status
Waiting for Casino Guru to reply
1d 19h 53m 14s
Case summary
5 days ago
Public
Public
1 week ago
Translation
Good day, I created my account with PARIMATCH and deposited 30000R$. I placed bets and managed to profit R$17067, however, the site made a "deduction", removing my profits and only returning my deposit. They claim that I did not engage in "fair play", even though I have used various betting sites and have never encountered this problem. Currently, I am experiencing financial hardship and this money is extremely important to me.
Automatic translation:
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1 week ago
Hello yurioiticica10,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Parimatch Casino BR. Please allow me to ask you a few more question before we would move forward.
Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? Did you play casino games or sports betting? When was the last time you spoke to the casino and what was it about?
Looking forward to your answer.
Regards,
Nick
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5 days ago
Hello yurioiticica10,
Can you please advise if you did play sports betting or casino games?
Casino Guru is examining the case
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