Parimatch Casino BR - Pelaajan voitot on takavarikoitu.

Good day, I created my account with PARIMATCH and deposited 30000R$. I placed bets and managed to profit R$17067, however, the site made a "deduction", removing my profits and only returning my deposit. They claim that I did not engage in "fair play", even though I have used various betting sites and have never encountered this problem. Currently, I am experiencing financial hardship and this money is extremely important to me.

Bom dia, Criei minha conta na PARIMATCH e depositei 30000R$. Apostei e consegui lucrar R$17067, porém, o site fez uma "dedução", retirando meu lucro, devolvendo apenas meu depósito. Eles alegam que não tive "fair play", sendo que já utilizei diversos sites de apostas e nunca tive esse problema. Estou nesse momento passando por necessidade financeira e esse dinheiro é de extrema importância para mim.

Hello yurioiticica10,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Parimatch Casino BR. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? Did you play casino games or sports betting? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Hello yurioiticica10,

Can you please advise if you did play sports betting or casino games?