Paradise 8 Casino - The player's withdrawal is delayed.

Hi I won £50 on the casino bonus after depositing the verification deposit of £20 so a total of £70 has been withdrawn and that was made on 1st of June the TRANSACTION DETAIL - 556892 still not been processed and my documents have been verified everytime I get on live chat and I will not get a response or vauge answers please provide me with my winnings

Hello Bradley,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Paradise 8 Casino. Please allow me to ask you a few more question before we would move forward.

What payment method did you use to withdraw? When exactly did you finish the verification process in the casino?

Please note that we usually advise to wait at least 14 days for the first withdrawal to be processed as it may take longer in some casinos to finish the verification process.

Looking forward to your answer.

Regards,

Nick

Hi thanks for your reply in regards to the verification on the casino that was done on in the 29th of may and I deposited with bitcoin and withdrawal was made in bitcoin

Thanks for you help

Please also see screenshots of the deposit and withdrawal

Hello Bradley,

Did you receive any confirmation of the verification? Please be sure to wait that recommended 14 days counting from the date of finishing the verification. If the money wouldn't arrive until the end of this week, we will try to intervene for sure.

Regards,

Nick

Dear Bradley,

We are extending the timer by 7 days. Please, be aware that in case you fail to comment on your complaint in the given time frame, we will reject your complaint.

The complaint will be now rejected for the above mentioned reason.