Paradise 8 Casino Review

The player's withdrawal is delayed since November for unknown reason. After our intervention, we were able to help the player to get their winnings. The player confirmed they received the funds in the end. The Player’s complaint has been resolved successfully.

The player from the US is unable to request a withdrawal after his initial withdrawal requests were canceled. After a closer examination, we ended up rejecting this complaint as the disputed amount had a maximum winnings cap, and the casino was right in this case. The player has been paid all the eligible winnings.

The player from Alabama has requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. The complaint was rejected because the player didn't respond to our messages and questions.

The player from the United States is highly dissatisfied with promotional offers and with the way how they should be activated. We rejected the complaint because the player didn't respond to our messages and questions.

The player from US is experiencing difficulties withdrawing her winnings due to ongoing verification. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from the US was experiencing difficulties withdrawing his winnings due to ongoing verification. Once the casino was provided with the additional documents from the player, the payment was processed in approximately 7 days (5 business days). The complaint is resolved.

The player from Germany had been experiencing difficulties withdrawing their winnings for more than two weeks before he submitted a complaint. Later, the player was asked to correct the BTC address due to a mistake on the player's side. The casino confirmed that the withdrawal was fully processed with the right payment method data in a few days. We consider the complaint resolved.

The player from United States complained about false advertisement and poor Customer Support. The complaint was rejected due to the attempt to redeem the bonus offer that was already used by the player before.

The player from United States had an unwanted bonus added to the account automatically. Afterwards, the entire balance has been voided. We rejected the complaint because the player didn't respond to our messages and questions.

The player from the United States has requested a withdrawal. The payment has been split into smaller installments as per the daily withdrawal limit rule. The issue was resolved. The casino continues sending the payments to the player in accordance with its T&Cs.

The player from Armenia had been accused of opening multiple accounts. Admittedly, he had other accounts which he claimed he created after getting permission from the casino. The complaint was rejected as 'unjustified'. The casino provided sufficient evidence proving the player's breach of multiple rules from Terms and Conditions and also the fact that the casino never gave the player permission to keep creating new accounts. The casino returned the player's last deposit.

The player from United Kingdom is disappointed about Bitcoin being the only available withdrawal payment method. We rejected the complaint because the player didn't respond to our messages and questions.

The player won $100 and he was asked to send the documents which he did, and his account has been verified. He is still not able to withdraw his winnings and the casino stopped responding to the player’s emails and calls. We rejected the complaint because the player didn't respond to our messages and questions.

The player from United Kingdom has requested to withdraw his winnings to a Bitcoin e-wallet. Unfortunately, due to incorrect Bitcoin address, the transfer was unsuccessful. We rejected the complaint because the player didn't respond to our messages and questions.

After the player registered in the casino for the first time and accepted an $88 no deposit bonus, he fulfilled the wagering requirements and requested a withdrawal. He sent the documents for verification but 3 days later, he received an email informing him about his winnings being voided due to multiple account holdings. Ever since the casino went through a complete reconstruction of the whole management system in 2019 and started operating as a brand new casino, we consider this complaint as a sin from the past.

The player from Berlin has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from the United States had initiated a $145 Bitcoin withdrawal from This Is Vegas Casino but had experienced a delay in account verification and payout. She had suspected that the withdrawal process was artificially extended due to her posting a review on a forum. Despite assurances from the Casino's VIP Manager, her withdrawal had remained in processing on the casino's site for more than 13 business days. After a series of exchanges and clarifications, the casino had explained that the player's winnings were capped at $70 due to the terms of a bonus she had claimed. However, the player had received only $55, which the casino justified by stating that the bonus amount was deducted from the maximum cashout. The issue had been resolved based on the casino's rules, despite the player's dissatisfaction.

The player from Sweden had several successful withdrawals at This Is Vegas Casino, however, one withdrawal that had been requested over a month ago remained unprocessed. The player's account had been verified a few months ago and previous payments had been received weekly. The withdrawal had been placed after a deposit, without any bonuses. After we intervened and invited the casino to join the conversation, the player reported having received the money. The issue had been successfully resolved.

The player from United States is unhappy with their winnings being split into several installments. Additionally, the payout process has been stopped after the first payment. Player’s complaint has been resolved successfully.

The player from Germany had successfully received a previous withdrawal from Cocoa Casino but had been waiting for a withdrawal of 135€ since November 20. Despite numerous interactions with live chat and support, and an email stating the payout was successful, the website still indicated it as pending. After the player's complaint, Cocoa Casino had emailed him stating that a new withdrawal of 117€ was pending. The player finally received the reduced payment of 117€ without any explanation for the reduction. He had expressed satisfaction with receiving the payment despite the reduction. The issue was therefore resolved and the complaint was closed.

The player from South Africa had been promised a refund of R250 by the casino, which was expected between 30 to 45 days from Sept 07. However, as of November 09, the refund had not been received. The player had wagered a free chip successfully but was unable to withdraw their winnings. After depositing R250, their winnings were reset, and the deposit was not returned. The casino eventually agreed to issue a refund to the player's Bitcoin address. The player confirmed receipt of the refund, and the complaint was marked as 'resolved'.

The player from the United States had his winnings capped as if they’d been generated from Free Spins solely. The casino admitted the mistake and paid the missing amount of winnings to the player. Consequently, we closed the complaint as resolved.

The player from Portugal was experiencing difficulties withdrawing his funds due to limited availability of payment methods. The complaint was resolved. The player received his funds a few days after submitting the complaint.

The player from United Kingdom has changed his depositing method and due to additional verification, his withdrawal has been delayed. After successful verification the player withdrawn his balance and solved this case.

The player from United Kingdom is experiencing difficulties withdrawing funds due to limited availability of payment methods. The player was able to withdraw his money but warned other players from United Kingdom to be aware that Bitcoin in the only withdrawal method and the withdrawal process is slow.