Paradise 8 Casino - The player's withdrawal is delayed.

I accidently deposited to much money via crypto. I was told no worries you can withdraw. I passed all verification and made a withdrawal for £500. I also gambled a further £500. I was told my withdrawal would take 1-7 business days. I was then told this week. The online help are very reluctant to talk to me. This is now day 10.

Hello Amanda,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Paradise 8 Casino. Please allow me to ask you a few more question before we would move forward.

When exactly did you request your withdrawal and when was your account verified? Did the casino give you any update regarding the withdrawal status or it is still just pending?

Please note that we usually recommend to wait at least 14 days when trying to withdrawal for the first time as the casino usually double checks every verification details.

Looking forward to your answer.

Regards,

Nick

Hi Nick, my account was verified on the 6th March. My withdrawal is still pending. I have now been told I am in the queue!

I requested my withdrawal on the 5th march.

Hi this has now been paid. All resolved many thanks for your help.

Hello Amanda,

Glad to hear that the money has arrived. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you.

Regards,

Nick