The player from Greece has been blocked without further explanation. The player decided he was no longer interested in proceeding with this complaint.
OXI Casino - Player's account has been blocked.
Amount: €330
OXI Casino
Safety Index:HighSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.5
OXI Casino has a Safety Index of 8.5, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
Closed
Our verdict
Other
REJECTED
Case summary
2 years ago
Public
Public
2 years ago
I have won 330 euros and I can't do anything to get it out. I registered an account after depositing and after playing some games it kicked me out and tells me I'm blacklisted. away from this casino. away.
Public
Public
2 years ago
Dear Anastasios21,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Could you please advise if you passed the KYC verification before the casino blocked you?
Which games did you focus on, please? Have you accumulated your winnings with or without an active bonus?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Kristina
