HomeComplaintsOdds96 Casino - Player’s account has been blocked.

Odds96 Casino - Player’s account has been blocked.

Amount: 17,350 INR

Odds96 Casino
Safety Index:High
Submitted: 07 Jan 2023 | Case closed : 23 Jan 2023
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player from India had his account blocked without further explanation. We rejected the complaint because the player didn't respond to our messages and questions.

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1 year ago

Odds96 blocked my account while verification . My account have 17350 INR . This wesite blocked my account. I told you guys do not register with this site , this site is untrusted .they don't have any availability to pay the users winning.


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1 year ago

Dear anoop789,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Could you please advise how long ago you registered your account and if you’ve completed the account verification successfully? Which games you’ve been playing (live games, slots, or multiplayer)? Were your winnings accumulated with or without an active bonus, please?

If there’s any relevant communication, please forward it to petronela.k@casino.guru.

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

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1 year ago

Dear anoop789,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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1 year ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

 


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