The player's withdrawal is delayed for 4 days. The complaint was resolved as the player received his withdrawal.
NordSlot Casino - The player's withdrawal is delayed.
Amount: €875
NordSlot Casino
Safety Index:Above averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
6.9
NordSlot Casino has a Safety Index of 6.9, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
Resolved
Our verdict
Case closed
RESOLVED
Case summary
3 years ago
Public
Public
3 years ago
Translation
I have been waiting for my payment via trustly for 4 days! I have been completely verified for 2 days.
Automatic translation:
Public
Public
3 years ago
Hello GiddyUp,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with NordSlot Casino. Also please allow me to ask you a few more question before we would try to contact the casino.
Did you use any bonus to accumulate your current winnings? Are these your first withdrawal requests in the casino? Is your account fully verified?
Please note that we always recommend to every player to wait at least 14 days for the money to arrive on your account specialy if it's your first ever withdrawal request.
Also please send us any evidence or communication between you and the casino to nikolas.b@casino.guru.
Looking forward to your answer
Regards,
Nick
