The player's verification is delayed for over 3 weeks. The complaint was rejected as the player stopped responding.
Hello ive withdrawalt 500 euro 3 weeks ago but they still havent checked my documents ive contacted Many Times the live chat but they keep saying the same shit en the same apologys NORMALLY IT takes 3 buisnes days ive been waiting 20 days and nothing happens
Hello ive withdrawalt 500 euro 3 weeks ago but they still havent checked my documents ive contacted Many Times the live chat but they keep saying the same shit en the same apologys NORMALLY IT takes 3 buisnes days ive been waiting 20 days and nothing happens
Hello Jordy,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with NordSlot Casino. Please allow me to ask you a few more question before we would move forward.
Is this your first withdrawal request in the casino? When was the last time you sent any documents for verification and when was the last time the casino responded back to you?
Please forward any relevant screenshots or communication between you and the casino to nikolas.b@casino.guru.
Looking forward to your answer.
Regards,
Nick
Hello Jordy,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with NordSlot Casino. Please allow me to ask you a few more question before we would move forward.
Is this your first withdrawal request in the casino? When was the last time you sent any documents for verification and when was the last time the casino responded back to you?
Please forward any relevant screenshots or communication between you and the casino to nikolas.b@casino.guru.
Looking forward to your answer.
Regards,
Nick
Hello Jordy,
We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.
Hello Jordy,
We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.
The complaint will be now rejected for the above mentioned reason.
The complaint will be now rejected for the above mentioned reason.
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