The player's verification is delayed for over 3 weeks. The complaint was rejected as the player stopped responding.
NordSlot Casino - The player's verification is delayed.
Amount: €500
NordSlot Casino
Safety Index:Above averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
6.9
NordSlot Casino has a Safety Index of 6.9, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
2 years ago
Public
Public
2 years ago
Hello ive withdrawalt 500 euro 3 weeks ago but they still havent checked my documents ive contacted Many Times the live chat but they keep saying the same shit en the same apologys NORMALLY IT takes 3 buisnes days ive been waiting 20 days and nothing happens
Public
Public
2 years ago
Hello Jordy,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with NordSlot Casino. Please allow me to ask you a few more question before we would move forward.
Is this your first withdrawal request in the casino? When was the last time you sent any documents for verification and when was the last time the casino responded back to you?
Please forward any relevant screenshots or communication between you and the casino to nikolas.b@casino.guru.
Looking forward to your answer.
Regards,
Nick
