HomeComplaintsNordSlot Casino - The player's verification is delayed.

NordSlot Casino - The player's verification is delayed.

Amount: €500

NordSlot Casino
Safety Index:Above average
Submitted: 11 Mar 2022 | Case closed : 30 Mar 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player's verification is delayed for over 3 weeks. The complaint was rejected as the player stopped responding.

Public
Public
2 years ago

Hello ive withdrawalt 500 euro 3 weeks ago but they still havent checked my documents ive contacted Many Times the live chat but they keep saying the same shit en the same apologys NORMALLY IT takes 3 buisnes days ive been waiting 20 days and nothing happens

Public
Public
2 years ago

Hello Jordy,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with NordSlot Casino. Please allow me to ask you a few more question before we would move forward.

Is this your first withdrawal request in the casino? When was the last time you sent any documents for verification and when was the last time the casino responded back to you?

Please forward any relevant screenshots or communication between you and the casino to nikolas.b@casino.guru.

Looking forward to your answer.

Regards,

Nick

Public
Public
2 years ago

Hello Jordy,

We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.

Public
Public
2 years ago

The complaint will be now rejected for the above mentioned reason.

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