The player from Greece requested a withdrawal, but it was rejected. Another request has not been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.
Nomini Casino - Player's withdrawal has been delayed.
Amount: €700
Nomini Casino
Safety Index:Very highSafety Index
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Resolved
Our verdict
Case closed
RESOLVED
Case summary
2 years ago
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2 years ago
Translation
Good evening. I deposited an amount and got a bonus at nomini casino. I also did all the identification. I played the bonus and won a good amount of 1662. I made the first withdrawal and waited 10 days and finally they entered the bank. 500 euros. I have applied for another two withdrawals 400 and 300 euros. I waited for them to be approved by the competent department. after 10 days the withdrawal was rejected without telling me the reason. and now I made another request for withdrawal again. my money a month.too long there is a long delay.the service can not help.please can you help me get my money. thanks .
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2 years ago
Dear psychedelicteo,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience. Do I understand correctly that your withdrawals have been pending for a month?
Could you please advise which payment method have you opted for? Was it the same one you used before?
Have you tried contacting the casino regarding this issue?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards,
Kristina
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2 years ago
Translation
The 2nd withdrawal request was on June 13 and June 21 was rejected for no reason. I have applied again on the 22nd and I have not received a response. I have made a deposit with a visa but I can not withdraw only by bank transfer. I have contact with them but they do not give me a good answer. I have made 2 requests for withdrawal and I want you to help me get my money.
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2 years ago
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Good evening, they rejected my withdrawal again. When I make a withdrawal request, the system breaks down. But they have not informed me that their system has broken down. It is a scam of fraudsters not to pay. wins a large amount how many years you will take to get them.I can not understand why they have such a good grade.
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2 years ago
Thank you very much for your reply, psychedelicteo. Before we move forward with this complaint, could you please forward all the relevant communication between you and the casino to kristina.s@casino.guru? Thank you in advance.
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2 years ago
Translation
The money just arrived. Yesterday I had contact with them to send them my account details, to request a withdrawal manually. Thank you for the help, be well. Everything was done quickly.
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2 years ago
Awesome news, psychedelicteo. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.
