HomeComplaintsNiké Casino - Player’s struggling to register an account.

Niké Casino - Player’s struggling to register an account.

Amount: ??

Niké Casino
Submitted: 25 May 2021 | Closed : 11 Jun 2021
Closed Our verdict

Player stopped responding

REJECTED

Case summary

The player from Slovakia is experiencing difficulties opening a new account. We rejected the complaint because the player didn't respond to our messages and questions.

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Translation

I can't register someone used my birth number

Automatic translation:
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Dear Lucia,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you if you have tried contacting casino support to explain the situation? I would suggest sending an email to nike@nike.sk or calling +421 903 703 183 or +421 905 901 183 and inform the casino that someone else has used your personal data. They should be able to verify you and delete the other account.

Please let us know if this advice was helpful or we need to intervene. Looking forward to hearing from you.

Best regards,

Petronela


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Dear Lucia,

We are extending the timer by 7 days. Please, do not hesitate to contact us if you need any assistance or help, otherwise, we will reject your complaint.


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Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.


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