HomeComplaintsNetBet Casino GR - Player’s having difficulties withdrawing his winnings.

NetBet Casino GR - Player’s having difficulties withdrawing his winnings.

Amount: €220

NetBet Casino GR
Safety Index:Below average
Submitted: 23 Jul 2020 | Case closed : 10 Aug 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

4 years ago

The player from Greece is probably experiencing some problems with withdrawals. We rejected the complaint because the player didn't respond to our messages and questions.

Public
Public
4 years ago
Translation

Too late withdrawal break the amounts put them on other cards the service generally unacceptable that worse in company so far

Automatic translation:
Public
Public
4 years ago

Dear Βασίλης,

Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing.

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if I am not sure what is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

Best regards,

Kristina

Public
Public
4 years ago

Dear Βασίλης,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Public
Public
4 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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