Neospin Casino - Player experiences withdrawal cancellation due to technical issues.

i try already to withdraw money and I just waited 48 h , but got cancelled ( technical issues)

I have another withdrawal with the same amount and same method , I think it’s gona be the same ( technical issue )

and now I change the Method with bank transfer , gona wait to see if this one it works !

they text me back and saying that it’s gona be fine and work and everything but I start to believe the other reviews !

any idea what I should do?

Hello diegosaghin100,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Neospin Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when is your account fully verified? Did you accumulate your winnings with real money or did you use a bonus? What payment method did you use on your first attempt? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Dear diegosaghin100,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Everything was fix , change method with bank transfer , after 17 emails I got the money in Like 3 days

Dear diegosaghin100,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Casino.Guru