The player from Armenia had deposited $70 and lost, followed by a $200 deposit that resulted in a $500 win. However, he was currently unable to log into his account. After reviewing the situation, we determined that we did not have sufficient insight to address issues related to sports betting, leading to the rejection of the complaint. The player was offered a list of alternative resources for assistance.
Nashbet Casino - Player is locked out of their account.
Amount: $500
Nashbet Casino
Safety Index:LowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
3.5
Nashbet Casino has a Safety Index of 3.5, which means some of the considered factors point to a low level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Other
REJECTED
Case summary
2 days ago
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2 weeks ago
Translation
Good day, 3 days ago I deposited $70 into my account and lost, then deposited $200 and won $500. Today, I'm unable to log into my account.
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2 weeks ago
Dear saq005,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with NASHBET.COM.
Please allow me to ask you a few questions, so I can better understand the situation.
- Could you please advise how long were you a player of the casino and when exactly was your account blocked?
- How did you learn about your account being blocked?
- What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports)
- Did you achieve your current balance with the help of a bonus?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
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2 weeks ago
Translation
My account opened about 1 year ago, then I replenished my account through a bank card but they charged big percentages there, and I stopped playing there, and about 10 days ago I saw that I could replenish my account through cryptoset, and I replenished 73 USDT and placed a bet on sports volleyball and lost and then replenished 200 USDT again, played sports volleyball and yesterday, December 1st, I wanted to log into my account and it doesn’t work, I didn’t touch any bonus.
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1 week ago
Thank you for your reply, saq005. As you might know, our forum Casino.guru, deals with complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue related to sports betting.
However, I can recommend a few websites that might be able to help you. Please, let me know if you are interested in the list of these websites, and thank you very much for your understanding.
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1 week ago
Translation
Good evening, you solved my friend's problem with sports betting, I thought you could help me too.
But if you don’t want to help then send the list to those who can help.
Thank you in advance
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6 days ago
Unfortunately, after gathering all the necessary information we are forced to reject this complaint. Sorry we were not able to help you with this one, but please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino and we will try our best to help.
