MyStake Casino - Player's dissatisfied with the bonus conditions.

I deposited € 50 on the site and received a 100% deposit bonus, the terms of which were 10 times redemption and at least 2 items with a minimum odds of 1.4. I made two bets and after that the amount was € 510. when i made my third bet, i didn't get in again and i asked for support and the answer was that the computer has changed the terms for me so the coupon must now have 5 items, i.e. the rules changed on the flight. I have never encountered anything like this anywhere even though a few scam casinos have been hit and all are united by that Curacao license.

Dear Harri,

After reading your complaint we’ve realized that this complaint is sports betting related, but please correct me if I am wrong. As you might know, our forum Casino.guru, deals with the complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue. Please, do not hesitate to let me know if there is anything else I could help you with.

Thank you very much for your understanding.

Best regards,

Kristina

Dear Harri,

We are extending the timer by 7 days. If there is anything else we could help you with, let us know, otherwise, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.