The player from Germany is dissatisfied with the casino’s RTP (Return to Player). We rejected the complaint because the player didn't respond to our messages and questions.
Gates of Olympus and Fruit Party the software probably having some bugs.. the game behaves strange not normal..in bonus it give a endless Scaters ( 40 free spins) but no win…40 spins in bonus but not even one hit!!! I can’t explain with words how the game was behaving…i have a video screen recording to prove that!!! I don’t know how this casino is working still..
Dear Gumen16,
Thank you very much for submitting your complaint. I’m very sorry to hear about your negative experience. Do I understand correctly that you are experiencing issues with these specific games and not the casino in general?
Looking forward to hearing from you.
Best regards,
Kristina