HomeComplaintsMr Bet Casino - The player's experiencing an unspecified issue.

Mr Bet Casino - The player's experiencing an unspecified issue.

Amount: €400

Mr Bet Casino
Safety Index:High
Submitted: 16 Jun 2023 | Case closed : 09 Jul 2023
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player's experiencing an unspecified issue with Mr Bet Casino. The complaint was closed as the player stopped responding.

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1 year ago
Translation

already had payments now you should certify yourself again please help thanks


Automatic translation:
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1 year ago

Dear Gerhard100,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Mr Bet Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

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1 year ago
Translation

Hello, closed the account at Mr.bet

can you recommend a casino Thank you kager Gerhard.

Automatic translation:
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1 year ago

Dear Gerhard100,

Please submit a complaint only when you experience an issue with an online casino otherwise you can browse the casino list on our website anytime.

Is there any actual issue with Mr Bet casino? If not the complaint will be closed.

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1 year ago

Dear Gerhard100,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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1 year ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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