HomeComplaintsMilky Wins Casino - The player's unable to open the casino website.

Milky Wins Casino - The player's unable to open the casino website.

Amount: £700

Milky Wins Casino
Safety Index:Low
Submitted: 24 Nov 2022 | Case closed : 16 Dec 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player's unable to open the casino website for unknown reason. The complaint was closed as the player stopped responding.

Public
Public
2 years ago

The casino website seems to have disappeared and I’m waiting for a withdrawal to be processed? Could this be an error - safari cannot open the page because the server can’t be found?

does this mean the website has been taken down ??

Public
Public
2 years ago

Hello bluelagoon03,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Milky Wins Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Since when are you unable to access the website? Did you try to contact them by e-mail support? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Public
Public
2 years ago

Yes the account is verified. It was verified when I joined a few months ago. I tried accessing the website today and have been unable. I have contacted support by email, no reply as of yet. Spoke to casino 11th Nov about withdrawal

Public
Public
1 year ago

Hello bluelagoon03,

I've tried the website and everything works just fine. Did you try to clear cookies, different browser or a different device to access it?

Public
Public
1 year ago

Dear bluelagoon03,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Public
Public
1 year ago

The complaint will be now closed based on the above mentioned reason.

Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news