The player from Germany complains about an unspecified issue. The complaint was rejected because the player didn't respond to our messages and questions.
Metaspins.com is a scam site without any regulation. They will "confiscate" your money if you win. Their twitter followers are ALL fake. Everything about this casino is a fraud scheme. STAY AWAY.
Opening the support chat after being scammed will result in being banned from the chat aswell. This is NOT a legit site.
Dear metaspins_scammers,
Thank you very much for submitting your complaint. I’m afraid, I will need more information regarding your problem. Could you please elaborate?
I will be waiting for your reply patiently.
Best regards,
Kristina
Dear metaspins_scammers,
We appreciate all feedback and would like to take a minute to address some of your concerns.
We are happy to let you know that Metaspins.com is fully licensed under a Curacao license and we strictly adhere to all prescribed regulations imposed upon us.
In accordance to this license we would never block any account without valid reason, and rely on our terms and conditions to keep everyone who plays with us safe, as well as giving us some much needed protection from potential baddies.
If you would be so kind as to share your email or username, we'd be more than happy to investigate your issue further and get to the bottom of things.
Thank you again for your patience and we're sorry if you feel you've been unfairly treated.