Meridianbet Casino RS - Player complains that he didn’t win anything.

Greetings first of all!

My name is Dragan, I live in Zrenjanin.

I've been playing at Meridian Bet for a few months now and after one payout in April, they did something to my account and I never managed to get anything again, except for the smallest chips.

I have entered hundreds of euros since then and I have barely paid 3000 dinars once, if I had not paid and they would have taken it from me.

Simply after the payout, the slots started behaving completely differently, I had a hard time getting bonuses on chips larger than a few dinars, and even when there is a bonus, it is despair that it will be poorly paid.

I see on the internet that many complain that they are big fraudsters, but I didn't know that when I started playing with them, I joined them on the recommendation and started playing, then I saw who and what they were.

I wrote to them several times and they simply ignored my messages, so I stopped writing to them.

On their website it says that slots bring back an amazing over ninety percent haha, if it wasn't sad, it would be funny.

How is it possible that there is no inspection that detects illegal casino activities.

Swindling with player accounts is certainly banned all over the world, so it is not legal in our country either.

Dear Dragan,

Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

Best regards,

Petronela

Hello Petronel!

Thanks for your reply !

First of all, if it is possible to correct some mistakes in my text that the translator seems to have made, then my 4 sentences were partially changed and lost their meaning.

It should read like this:

I’ve been playing at Meridian Bet for a few months now and after one payout in April they did something on my account and I never managed to get anything again except on the smallest chips.

Since then, I have paid hundreds of euros and I have hardly paid 3,000 dinars once, if I had not paid it, they would have taken it from me.

I see on the internet that many complain to them that they are big scammers, but I didn’t know that when I started playing, I joined them on recommendation and started playing, and then I saw who they were and what they were.

Their website states that slots bring back an incredible over ninety percent haha, if it wasn’t sad, it would be funny.

********************

>> Sometimes you can get lucky and sometimes you can’t; that’s how casinos and casino games work. I would recommend you to read our article on payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance. <<

Yes I know that of course, it is true as you say, however what happened in the Meridian has nothing to do with happiness but with some other things.

I haven't paid it 5 or 10 times since April, so let it happen, I paid 75 times.

When I saw what was happening and what they were doing, I reduced payments and paid smaller amounts.

Since April, after payment, everything is different regarding my Meridian account.

The problem is in the translator of the page, my original text can be seen when you click on SHOW BOSNIAN ORIGINAL, and when you click on SHOW SERBIAN TRANSLATION, it then translates into Croatian.

Since I am from Serbia, by default the page should translate into Serbian, but in fact it translates into Croatian and a slightly different text is displayed than what I wrote. I wrote in Serbian, not Bosnian, and it should be the original text shown without translation. Something is wrong with the website. I do not mind that I pointed out the mistake. 🙂

Thank you very much, Dragan, for your reply. As I mentioned earlier, if you have more information (such as screenshots, game history or video) that would help our case, please forward it to me.

Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

Thanks Petronel.

A couple of days ago, I finally paid some 14ooo dinars for the first time, which is a little compared to the 60ooo +

but it is still a great improvement over the Meridian.

I'll look for screenshots and send them when I find them

Thank you very much, Dragan, for your update. I will be waiting for some more good news patiently. Wish you best of luck.

Dear Dragan,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.