HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All26,289Opened879Unresolved3,611Resolved7,543Rejected14,256
Active filters: Casino:
Clear all filters
Opened Current status

Waiting for a delayed payment

4d 21h 35m 53s

Disputed amount: £31,000

7GOLD Casino - Player’s withdrawal has been delayed.

7GOLD Casino
Safety Index:Fresh casino Submitted: 13 Apr 2025
Opened Current status

Waiting for a delayed payment

11d 13h 25m 40s

Disputed amount: €195

Polestar Casino - Player’s withdrawal has been delayed.

Polestar Casino
Safety Index:Above average Submitted: 13 Apr 2025
Opened Current status

Waiting for a delayed payment

1d 12h 50m 57s

Disputed amount: €1,500

BassBet Casino - Player’s withdrawal has been delayed.

BassBet Casino
Safety Index:High Submitted: 13 Apr 2025
Opened Current status

Waiting for a delayed payment

13d 11h 48m 31s

Disputed amount: €360

SkyHills Casino - Player believes that their withdrawal has been delayed.

SkyHills Casino
Safety Index:Low Submitted: 13 Apr 2025
Opened Current status

Waiting for a delayed payment

13d 0h 41m 45s

Disputed amount: R5,000

32Red Casino UK - Player claims that payment has been delayed.

32Red Casino UK
Safety Index:High Submitted: 12 Apr 2025
Opened Current status

Waiting for a delayed payment

6d 20h 30m 21s

Disputed amount: £500

888 Casino - Withdrawal of player's winnings has been delayed.

888 Casino
Safety Index:Above average Submitted: 12 Apr 2025
Opened Current status

Waiting for a delayed payment

12d 15h 11m 30s

Disputed amount: 16,000 INR

WinSpirit Casino - Player believes that their withdrawal has been delayed.

WinSpirit Casino
Safety Index:High Submitted: 12 Apr 2025
Opened Current status

Waiting for a delayed payment

5d 14h 6m 12s

Disputed amount: €500

Slotuna Casino - Player’s withdrawal has been delayed.

Slotuna Casino
Safety Index:High Submitted: 12 Apr 2025
Opened Current status

Waiting for a delayed payment

0d 13h 45m 29s

Disputed amount: A$13,500

CrownPlay Casino - Player’s winnings haven’t been received yet.

CrownPlay Casino
Safety Index:High Submitted: 12 Apr 2025
Opened Current status

Waiting for a delayed payment

6d 10h 10m 14s

Disputed amount: £600

Li.bet Casino - Player’s winnings haven’t been received yet.

Li.bet Casino
Safety Index:Below average Submitted: 12 Apr 2025
Show more complaints (+10)
Showing 1 - 10 of 26,289 complaints
1 2...2,629
Go to pageof 2,629 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
Select language
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
droodle_push_alt
Your brain is playing tricks on you. Play Droodles to take control back! Win $100 in our new competition!
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news