HomeComplaintsMegapari Casino - Player’s struggling to withdraw her winnings.

Megapari Casino - Player’s struggling to withdraw her winnings.

Amount: 7,300 kr.

Megapari Casino
Safety Index:High
Submitted: 16 May 2023 | Resolved : 19 May 2023
Resolved Our verdict

Case closed

RESOLVED

Case summary

11 months ago

The player from Denmark is experiencing difficulties withdrawing her funds. Player’s complaint has been resolved successfully.

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11 months ago

I cant withdraw my money.

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11 months ago

Dear kav30ras,

Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Could you please advise if your account has been fully verified? Have you been advised why you can’t withdraw your winnings? Is it an internal casino system issue, or it’s related to your account only?

Please understand, without verifying your account, you won’t be entitled to any withdrawals.

However, I believe we will be able to help you to resolve this issue and receive your winnings as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

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11 months ago
Translation

I have solved the problem after several hours.

Automatic translation:
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11 months ago

As the problem has been successfully resolved, we will now close the complaint as ‘resolved’ in our system. Thank you very much, kav30ras, for your confirmation, and please don’t hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Petronela

Casino.Guru

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