The player from India had invested over 5 lakh rupees in Megapari Casino without making any profit and expressed loyalty despite the losses. Although she was a long-time and KYC verified client, she had not received any free bets. The issue was resolved by clarifying that each casino had its own bonus policy and that the Complaints Team did not investigate specific bonus qualifications. The complaint was closed as the player was advised to submit a new complaint for a different casino.
Megapari Casino - Player requests free bets from the casino.
Amount: 2,000 INR
Megapari Casino
Safety Index:HighSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.9
Megapari Casino has a Safety Index of 8.9, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
Case closed
Our verdict
Other
REJECTED
Case summary
1 month ago
Public
Public
1 month ago
I joined Megapari Casino on September 14th, 2022 and invested more than 5 lakh rupees, but I never made any profit every time I lost.I lost more than 5 lakhs, but I am still very loyal to Megapri. I am also a KYC verified client.And I am also a very old client of Megapri Casino, but Megapri still does not give me freebets.
Yours Sincerely
NU***PER***
Account No:- 4*****
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1 month ago
Dear nuzhatperween706,
I'm really sorry to hear about your issue with Megapari Casino.
I understand your perspective, but it's important to note that each casino has its own unique bonus policy and reward system. A bonus is essentially a gift from the casino, and it's up to the casino to determine if you qualify for it and what rules apply.
If you're unable to activate this type of bonus, there is likely a specific reason for it. However, we do not investigate these reasons further and we cannot compel casinos to provide specific bonuses to you.
Please, let me know if there is anything else I could help you with.
Regards,
Nick
