HomeComplaintsMegapari Casino - Player requests free bets from the casino.

Megapari Casino - Player requests free bets from the casino.

Amount: 2,000 INR

Megapari Casino
Safety Index:High
Submitted: 01 Nov 2024 | Case closed : 11 Nov 2024
Case closed Our verdict

Other

REJECTED

Case summary

1 week ago

The player from India had invested over 5 lakh rupees in Megapari Casino without making any profit and expressed loyalty despite the losses. Although she was a long-time and KYC verified client, she had not received any free bets. The issue was resolved by clarifying that each casino had its own bonus policy and that the Complaints Team did not investigate specific bonus qualifications. The complaint was closed as the player was advised to submit a new complaint for a different casino.

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2 weeks ago

I joined Megapari Casino on September 14th, 2022 and invested more than 5 lakh rupees, but I never made any profit every time I lost.I lost more than 5 lakhs, but I am still very loyal to Megapri. I am also a KYC verified client.And I am also a very old client of Megapri Casino, but Megapri still does not give me freebets.


Yours Sincerely

NU***PER***

Account No:- 4*****

Edited by a Casino Guru admin
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2 weeks ago

Dear nuzhatperween706, 

I'm really sorry to hear about your issue with Megapari Casino.

I understand your perspective, but it's important to note that each casino has its own unique bonus policy and reward system. A bonus is essentially a gift from the casino, and it's up to the casino to determine if you qualify for it and what rules apply.

If you're unable to activate this type of bonus, there is likely a specific reason for it. However, we do not investigate these reasons further and we cannot compel casinos to provide specific bonuses to you.

Please, let me know if there is anything else I could help you with.

Regards,

Nick

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2 weeks ago

Yeah I need help in some other Casino

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2 weeks ago

Dear nuzhatperween706,

Please submit a new complaint specifically for the casino where you are experiencing the issues, as each complaint must pertain to one casino only.

I will now proceed to close this complaint for the reason previously stated.

Best regards,

Nick

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