Hello, Sergio05!
We deeply apologize for not meeting your expectations. We understand that this is not the level of quality we strive for.
To resolve the issue you encountered, I reached out to the head of our payment department.
We have identified the reason why you are unable to withdraw your funds - you entered an incorrect account number during the withdrawal process. The system is unable to identify the wallet number you entered, which is why the payment agent is canceling the transaction. In order to successfully withdraw your money, please double-check your account details. Once you have verified all the data, please proceed with the withdrawal using the same method you used in your previous withdrawal (Kvitum).
In order to address your concerns effectively, we have sent you an email. Kindly check your inbox or 'Spam' folder for our message, as we are committed to resolving the issue and providing you with the necessary assistance. We appreciate your cooperation and look forward to your prompt response.
Hello, Sergio05!
We deeply apologize for not meeting your expectations. We understand that this is not the level of quality we strive for.
To resolve the issue you encountered, I reached out to the head of our payment department.
We have identified the reason why you are unable to withdraw your funds - you entered an incorrect account number during the withdrawal process. The system is unable to identify the wallet number you entered, which is why the payment agent is canceling the transaction. In order to successfully withdraw your money, please double-check your account details. Once you have verified all the data, please proceed with the withdrawal using the same method you used in your previous withdrawal (Kvitum).
In order to address your concerns effectively, we have sent you an email. Kindly check your inbox or 'Spam' folder for our message, as we are committed to resolving the issue and providing you with the necessary assistance. We appreciate your cooperation and look forward to your prompt response.