The player from Indonesia accused MD88 of blocking users after they consumed daily rolling/rebate bonuses and providing unreasonable excuses through customer service. We requested additional details and evidence from the player to proceed with the investigation. Due to a lack of response from the player, the complaint was rejected.
MD88 Casino - Player's account has been blocked after bonuses.
Amount: 5,000,000 Rp
MD88 Casino
Safety Index:Very lowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
1.3
MD88 Casino has a Safety Index of 1.3, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
4 months ago
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4 months ago
Translation
MD88 is a master scammer. They consume the daily rolling/rebate bonuses and then block users like me. Their customer service also provides many unreasonable excuses. Never play with this dealer/agent.
#md88scammer #md88cheater #md88robber #md88thief #md88scam #md88indonesia #md88asia #md88scammeragent #scammingslotagent #ScammingSlot #CheatingSlot
Automatic translation:
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4 months ago
Dear brotherhood,
Thank you very much for submitting your complaint. I’m sorry to hear about the problems you’ve encountered with MD88.
To better understand your situation and assist you effectively, could you please provide us with the following details:
- Can you specify the dates and times when you encountered issues with the daily rolling/rebate bonuses?
- Did you receive any specific messages or reasons from the customer service regarding the blocking of your account?
- Have you previously had successful transactions or withdrawals with MD88, and if so, could you provide some details about those experiences?
- Do you have any screenshots or email communications with MD88 that you can share with us? My email address is petronela.k@casino.guru.
- How much was your real money balance at the time of the account closure?
I hope we will be able to help you to resolve this issue as soon as possible.
Thank you in advance for your reply.
Best regards,
Petronela
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4 months ago
Dear brotherhood,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
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4 months ago
We regret to inform you that we must reject this particular case due to the lack of response from the player regarding our messages and questions. As a result, we are unable to proceed with any further investigation or provide potential solutions to address the issue at hand. However, we want to emphasize that the player retains the option to reopen this complaint at any time in the future should they decide to do so. We remain open and willing to assist with resolving the matter should the player choose to resume communication.
