HomeComplaintsMaximal Wins Casino - The player's deposit did not arrive.

Maximal Wins Casino - The player's deposit did not arrive.

Amount: €20

Maximal Wins Casino
Safety Index:Very low
Submitted: 31 Jan 2022 | Resolved : 15 Feb 2022
Resolved Our verdict

Case closed

RESOLVED

Case summary

2 years ago

The player's deposit did not arrive and the casino is non responsive. The complaint was resolved as the player's deposit was credited.

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2 years ago
Translation

I have made a deposit for more than a day and it has not been credited to me, I have sent several emails with no response

Automatic translation:
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2 years ago

Hello moni,

Thank you very much for submitting a complaint and I'm sorry to hear about your issue with Maximal Wins Casino. Allow me to ask you a few more question before we would move forward.

What payment method did you use to deposit? When exactly did you deposit? Did you also try to contact your payment provider with this issue? Did you claim any bonus together with this deposit?

Please forward any relevant screenshots or proof to to nikolas.b@casino.guru.

Regards,

Nick

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2 years ago

We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.

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2 years ago
Translation

I solved with the girl of the chat but casino not recommended


Automatic translation:
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2 years ago
Translation

solved with chat m casino not recommended are very bad

Automatic translation:
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2 years ago

Thank you moni for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble in the future again.

Regards,

Nick

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