The player's deposit did not arrive and the casino is non responsive. The complaint was resolved as the player's deposit was credited.
I have made a deposit for more than a day and it has not been credited to me, I have sent several emails with no response
Hello moni,
Thank you very much for submitting a complaint and I'm sorry to hear about your issue with Maximal Wins Casino. Allow me to ask you a few more question before we would move forward.
What payment method did you use to deposit? When exactly did you deposit? Did you also try to contact your payment provider with this issue? Did you claim any bonus together with this deposit?
Please forward any relevant screenshots or proof to to nikolas.b@casino.guru.
Regards,
Nick