HomeComplaintsMaximal Wins Casino - Player is inquiring help.

Maximal Wins Casino - Player is inquiring help.

Amount: €20

Maximal Wins Casino
Safety Index:Very low
Submitted: 16 Feb 2022 | Case closed : 03 Mar 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player from Germany is dissatisfied with the overall casino experience. We rejected the complaint because the player didn't respond to our messages and questions.

Public
Public
2 years ago
Translation

This casino is scams and deductions.

Software for the ass. Like the whole casino.

Customer service also for the ass.


FRAUD BEWARE ⚠️

Automatic translation:
Public
Public
2 years ago

Dear Samu88,

Thank you very much for submitting your complaint through our website. I want to inform you that we cannot make a case solely based on what you are describing. Could you please provide more information about your problem?

Looking forward to hearing from you.

Best regards,

Kristina

Public
Public
2 years ago

Dear Samu88,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Public
Public
2 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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