Home Complaints Maxbet Casino - Player’s struggling to withdraw his winnings.

Amount: €1,000

Maxbet Casino - Player’s struggling to withdraw his winnings.

Maxbet Casino
8.5/10 Very Good reputation
Submitted: 19 Dec 2020 | Case closed : 13 Jan 2021
Our verdict

Player stopped responding

REJECTED

Case summary

47 days ago - 13 Jan 2021

The player from Serbia is experiencing difficulties withdrawing his winnings. We rejected the complaint because the player didn't respond to our messages and questions.

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WHAT THEY WRITE IN THE ADVERTISEMENT LAZ, PAYED 2 TIMES FOR SPINS AND 59% FREE BET AND TALKED TO THE OPERATORS A FEW TIMES AND THE ADVERTISEMENT WRITES ALL TYPES OF PAYMENTS AND CHEATED ME

Automatic translation
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Dear Tomislav,

Thank you very much for submitting your complaint. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Petronela

 

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Dear Tomislav,

We are extending the timer by 10 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

 

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Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.