The player from Brazil requested a withdrawal three weeks ago but has been waiting over 15 days without receiving payment, encountering excuses from the casino each time he contacts support.
The player from Brazil requested a withdrawal three weeks ago but has been waiting over 15 days without receiving payment, encountering excuses from the casino each time he contacts support.
The player from Brazil requested a withdrawal three weeks ago but has been waiting over 15 days without receiving payment, encountering excuses from the casino each time he contacts support.
I have been waiting for more than 15 days for this damn casino to pay me. Every time I go to chat, they have a new excuse and don't pay, always with the same story. I have seen that there are several pending complaints against this casino, please downgrade this crap to spam.
Estou a mais de 15 dias esperando essa peste desse casino me pagar sempre que vou no chat uma desculpa nova e não pagam sempre com a mesma conversa ja vi que ha varios pedidos pendentes contra esse casino por favor rebaixem essa bosta para spam
Dear ihelpjr,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Kristina
Dear ihelpjr,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Kristina
fortunately the amount I won was honest and there's nothing wrong with that the problem is the delay on his part and I'm already tired of going to that chat and them not solving anything
felizmente o valor que ganhei foi de modo honesto e não há nada de errado com isso o problema é o atraso na parte dele e já estou cansado de ir aquele chat e eles não resolverem nada
Thank you for your reply, ihelpjr. I’m very sorry but you haven’t answered any of my previous questions. Please check my first reply and try to assist. All requested information is essential if we wish to proceed with the case. Thank you in advance.
Thank you for your reply, ihelpjr. I’m very sorry but you haven’t answered any of my previous questions. Please check my first reply and try to assist. All requested information is essential if we wish to proceed with the case. Thank you in advance.
And yet again, you haven't provided a single answer. Nonetheless, since you requested a new withdrawal, let's give it a few more days. Do not cancel your pending withdrawal, as it may cause further delay in its processing. Please keep me informed about any further developments.
And yet again, you haven't provided a single answer. Nonetheless, since you requested a new withdrawal, let's give it a few more days. Do not cancel your pending withdrawal, as it may cause further delay in its processing. Please keep me informed about any further developments.
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