HomeComplaintsMalina Casino - Player's account has been blocked.

Malina Casino - Player's account has been blocked.

Amount: €80

Malina Casino
Safety Index:Very high
Submitted: 08 Sep 2022 | Case closed : 22 Sep 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player from Ireland has been blocked without further explanation. The complaint was rejected because the player didn't respond to our messages and questions.

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2 years ago

Scammers fraud took my deposits then closed my account

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2 years ago

Dear SEAN0009,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please could you elaborate and describe what happened in more detail? Do I understand correctly that your deposit is being held by the casino?

Have you received any explanation from the casino regarding this situation?

Looking forward to hearing from you.

Best regards,

Kristina

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2 years ago

Dear Anonymized209,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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2 years ago

Unfortunately, we’re forced to close this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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