The player from Australia is facing issues with Majestic Club Casino regarding a withdrawal request that has not been processed for over two months. Despite previous communication citing banking system problems, the casino has stopped responding to her inquiries.
Majestic Slots Club Casino - Player's withdrawal request has been delayed.
Amount: A$144
Majestic Slots Club Casino
Safety Index:LowSafety Index
Casinos with a Low Safety Index usually have plenty of relevant complaints from players or other relevant issues. In general, we don't recommend playing casinos with a Low Safety Index.
Case opened
Current status
Waiting for player to reply
6d 18h 51m 22s
Case summary
5 hours ago
Public
Public
15 hours ago
Majestic club casino will not pay me my withdrawal request. I have been playing this casino for about 6 months and always lost my money only mad half a dozen small deposits but when I finally got a small win and submitted a withdrawal request it said it was going through and it never showed up in my account so I asked them about it and they said they had a problem with there banking system and they were looking into it. That’s over 2 months ago and now they just don’t bother answering me. Scam casino don’t play with them. Or if you do don’t expect to get paid anytime soon.
Public
Public
5 hours ago
Hello qds8mzgt4w,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Majestic Slots Club Casino. Please allow me to ask you a few more question before we would move forward.
- Could you please advise if your account is already verified and if yes, since when exactly?
- Did you accumulate your winnings with real money or did you use a bonus?
- When was the last time you spoke to the casino and what was it about?Looking forward to your answer.
Regards,
Nick
qds8mzgt4w has 6d 18h 51m 22s to reply
