Magicazz Casino - Player complains that she didn’t win anything.

Esta plataforma e Scam e so serve para roubar seu dinheiro. É uma verginha nao haver ninguem que faça algo e que salve pessoas de jogar e depositar aqui dinheiro.

Irei com eles para tribunal

Dear Liliana,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will need definitely more information than a picture. Could you please elaborate?

I hope we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

Dear Liliana,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Deixei-me levar pela publicidade enganosa. Como estava a precisar nesta epoca dificil de um rendimento extra, inscrevi-me nesta aplicação e aí começou o problema de ter que depositar dinheiro e tendo ganhos garantidos, assim o fiz, investi 250€ apesar do senhor pedir para depositar mais que os ganhos seriam maiores. Mas so depositei 250€. Fiquem logo sem dinheiro, o senhr no chat disse que tinha de depositar para reaver o dinheiro, depositei mais dinheiro para recuperar os 250€. Resumindo, fiquei sem dinheiro e o senhor ainda diz que supostamente tinha de meter lá mais dinheiro e mesmo para levantar dinheiro se ganhasse tinha de ser cuidadoso para nao levantar suspeitas nos casinos. ou seja, isto e uma burla as pessoas e aos casinos.

I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

conhece este site ?

https://www.magicazz.com/?lang=en

I'm not sure if I understood the question. Please check our review for the abovementioned casino https://casino.guru/magicazz-casino-review. Thank you.

o site que lhe enviei roubou-me dinheiro. esta a ler as minhas mensagens?? Ou nao entende o que estou a escrever, este site e de burla!!!roubou-me dinheiro!!!

Could you please forward any relevant communication and supporting evidence proving that you have been forced or lured to deposit more funds than you actually planned to? My email address is petronela.k@casino.guru. Thank you very much in advance.

Dear Liliana,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.