The player from Hungary had won 9 EUROS via free spins and deposited 20 EUROS to continue betting at Luckybay.io Casino. He had encountered issues with the wagering system, including changing requirements and alleged account manipulation. He also complained about a lack of visibility into his deposit and game history. The player had requested a refund of at least 270 EUROS. However, the complaint was later rejected due to losing the disputed funds.
Luckybay.io Casino - Player encounters ambiguous wagering requirements.
Amount: €270
Luckybay.io Casino
Safety Index:Below averageSafety Index
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Case closed
Our verdict
Unjustified complaint
REJECTED
Case summary
4 months ago
