HomeComplaintsLuckybay.io Casino - Player encounters ambiguous wagering requirements.

Luckybay.io Casino - Player encounters ambiguous wagering requirements.

Amount: €270

Luckybay.io Casino
Safety Index:Below average
Submitted: 13 Apr 2024 | Case closed : 17 May 2024
Case closed Our verdict

Unjustified complaint

REJECTED

Case summary

6 months ago

The player from Hungary had won 9 EUROS via free spins and deposited 20 EUROS to continue betting at Luckybay.io Casino. He had encountered issues with the wagering system, including changing requirements and alleged account manipulation. He also complained about a lack of visibility into his deposit and game history. The player had requested a refund of at least 270 EUROS. However, the complaint was later rejected due to losing the disputed funds.

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7 months ago
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This post has been made private by Casino Guru, as requested by the player.

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7 months ago
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This post has been made private by Casino Guru, as requested by the player.

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7 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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7 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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7 months ago
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This post has been made private by Casino Guru, as requested by the player.

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6 months ago
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This post has been made private by Casino Guru, as requested by the player.

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6 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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6 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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6 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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6 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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6 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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6 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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6 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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6 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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