HomeComplaintsLuckland Casino - Player complains that he didn’t win anything.

Luckland Casino - Player complains that he didn’t win anything.

Amount: €1,000

Luckland Casino
Safety Index:High
Submitted: 29 Aug 2019 | Case closed : 16 Sep 2019
Case closed Our verdict

Insufficient evidence from player

REJECTED

Case summary

5 years ago

Jeremiah, a player from the United States, is complaining that from his $2,000 that he deposited, he didn’t manage to win anything.

Public
Public
5 years ago

I've made probably 2000 dollars in deposits and never won anything not once have I been eligible to withdrawal anything it's a RIP off a scam

Public
Public
5 years ago

Hello Jeremiah.

Thank you very much for submitting a complaint through our website. I want to inform you that we cannot make a case solely based on what are you describing. Sometimes you might be lucky and sometimes not, that's how casinos work. Just recently we had a complaint where a player had a problem with withdrawal in the same casino (solved) – so it is possible to win in this casino. I recommend you read one of our articles:

https://casino.guru/how-slot-machines-work-math

Here you can find more info about the mechanics of how slots work. If the casino has a certified RNG and original games, it is improbable that you were scammed – you were just unlucky.

In case you have some evidence proving that something unfair is going on, please submit them to us, and we will take a look.

Regards, Matej

Public
Public
5 years ago

Unfortunately, we’re forced to reject this case since the player doesn’t communicate with us. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

If the player changes their mind, they have an option to reopen this case anytime.

Edited by a Casino Guru admin
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