LSbet Casino - Player is dissatisfied with responsible gambling approach of the casino.

Este casino abre cuentas a clientes con adicción al juego habiendo sido informada de ello.

Dear Vicente2013,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with LSbet Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

• Could you please explain if you have an account open in the casino?
• When have you informed the casino about your gambling issues?
• What was the casino's reply to your concerns?

Thank you very much in advance for your reply.

Best regards,

Tomas

Dear Vicente2013,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.