The player from Spain is criticizing the casino for its approach to responsible gambling. We closed the complaint because the player didn't reply to our messages and questions.
LSbet Casino - Player is dissatisfied with responsible gambling approach of the casino.
Amount: ??
LSbet Casino
Safety Index:Very lowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
2.0
LSbet Casino has a Safety Index of 2, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
1 year ago
Public
Public
1 year ago
Translation
This casino opens accounts to clients with gambling addiction having been informed of it.
Automatic translation:
Public
Public
1 year ago
Dear Vicente2013,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with LSbet Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
- Could you please explain if you have an account open in the casino?
- When have you informed the casino about your gambling issues?
- What was the casino's reply to your concerns?
Thank you very much in advance for your reply.
Best regards,
Tomas
