The player from the UK had requested a withdrawal of 1305 euros three months ago, which was still marked as pending. Despite being fully verified and having received payouts before, the casino had stopped responding to her inquiries. The initial reason given for the delay had been a change in payment processors. The complaint was resolved as it had been rejected based on the player's explicit request.
Lottomat Casino - Player’s withdrawal has been delayed.
Amount: €1,305
Lottomat Casino
Safety Index:LowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
4.0
Lottomat Casino has a Safety Index of 4, which means some of the considered factors point to a low level of safety. Explore this casino’s Safety Index
Closed
Our verdict
Other
REJECTED
Case summary
6 months ago
