The player from the UK had requested a withdrawal of 1305 euros three months ago, which was still marked as pending. Despite being fully verified and having received payouts before, the casino had stopped responding to her inquiries. The initial reason given for the delay had been a change in payment processors. The complaint was resolved as it had been rejected based on the player's explicit request.
Lottomat Casino - Player’s withdrawal has been delayed.
Amount: €1,305
Lottomat Casino
Safety Index:Above averageSafety Index
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Case closed
Our verdict
Other
REJECTED
Case summary
1 month ago
