HomeComplaintsLopeBet Casino - Player's withdrawal requests rejected and account blocked.

LopeBet Casino - Player's withdrawal requests rejected and account blocked.

Amount: 41,000 INR

LopeBet Casino
Safety Index:Very low
Submitted: 14 Apr 2024 | Case closed : 10 May 2024
Case closed Our verdict

Other

REJECTED

Case summary

6 days ago

The player from India had experienced issues with Lopebet. Her withdrawal requests had been rejected three times and after document verification, her account had been blocked. She admitted to sharing her account details with a friend. We had advised her that she should not have given account access to anyone and due to unauthorized transactions related to her account, we could not penalize the casino. We had suggested that if her funds were stolen, she should have contacted the police. Consequently, we had rejected the complaint due to the reasons mentioned.

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1 month ago

I registered in Lopebet and deposited 5500, after deposit I played it, it became 41000, when I applied for withdrawal, it got rejected 3 times.After that they asked me to verify my original documents and after that I again applied withdrawal or opened my ID and after that they blocked my account.sir I registered first time tey saying me that in widrawal unused crypto method I didn't understand crypto or not know about crypto

I mistake by me that my lopebet pass I'd is shared by me with my friends I also asked hime that he doing something for my widrawal he saying he didn't tried. Plz sir unblock my lopebet account it's an request

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1 month ago

Dear Sajan,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Lopebet Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

  • Was your account in your name and were all the personal details you used yours?

Thank you very much in advance for your reply.

Best regards,

Tomas

Please be aware: At Casino.Guru, we never ask for your casino account password. While we may request information, we never seek access to your account. Please refrain from sharing your password with any third party. We primarily communicate through official threads, occasionally via email for requested supporting evidence or relevant communication.


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1 month ago

Yes sir I used my personal details the Casino saying me this my account was blocked due to use another person crypto ..but I didn't try it . unfortunately my lopebet casino id pass know my one friend and he know I win so he tried widrawal in crypto i tell this reason to casino ..I didn't understand about crypto currency..

Sir I m begging him but they didn't opening my account.plz sir help me. I m such in dangerous situation my big amount is in Lopebet casino .I got already many places losses .plz sir I request you to convenience with lopebet casino that give my widrawal or open my account for future use.. I can give them all my documents if they want to take me .

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3 weeks ago

Have you used your crypto wallet to deposit and play in the casino?

Could you please share your communication with the casino? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

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2 weeks ago

I sent you all details sir plz check your email. And communication with casinonplz fast so I can access my lopebet account

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1 week ago

Have you deposited with a crypto wallet that belongs to you only?

Please understand that if you used funds that were shared with your friend, we might not be able to assist you.

I'll await your reply.

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1 week ago

No sir I didn't know crypto knowledge I made deposit through Paytm UPI and after winning I made widrawal in bank then casino hold my balance after I got an email regarding my account verification I emailed my all documents to lopebet and. They verify it. My friends know my I'd password and he know that I won so he tried widrawal in his crypto I told this issue with casino but they didn't opening my account or didn't give me widrawal I m waiting from last 1 month sir helpless I already lost over 3 laks within 2 months I have no money at this time plz help me

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6 days ago

I wish I could be of more help.

You should not give access to your account to anybody. If anyone else has access to your casino account, we can offer no assistance. The player is ultimately responsible for their account, casino, balance, and all bets.

We can't penalize the casino due to unauthorized transactions related to your account. If your funds were stolen, you should contact the police.

Due to the aforementioned reasons, this complaint will now be rejected. Thank you for your understanding, I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into issues with any online casino in the future.

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